{"id":1467,"date":"2025-02-03T18:20:56","date_gmt":"2025-02-03T18:20:56","guid":{"rendered":"https:\/\/sacalmaboats.comgeneral-conditions-of-maritime-transport-for-maritime-excursions"},"modified":"2025-02-18T12:49:36","modified_gmt":"2025-02-18T12:49:36","slug":"general-conditions-of-maritime-transport-for-maritime-excursions","status":"publish","type":"page","link":"https:\/\/sacalmaboats.com\/fr\/general-conditions-of-maritime-transport-for-maritime-excursions","title":{"rendered":"Conditions g\u00e9n\u00e9rales de transport maritime pour les excursions maritimes"},"content":{"rendered":"\n<p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de transport maritime peuvent \u00eatre consult\u00e9es avant la r\u00e9servation et l&rsquo;achat des billets, \u00e0 la fois sur papier dans tous les points de vente officiels du transporteur et en format num\u00e9rique sur le site web de la compagnie<a href=\"https:\/\/www.sacalmaboats.com\/\">(https:\/\/www.sacalmaboats.com\/).<\/a><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>1. D\u00c9FINITIONS<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Le <strong> terme \u00ab\u00a0transporteur\u00a0\u00bb<\/strong> d\u00e9signe l&rsquo;entreprise <strong>SA CALMA BOATS, S.L.<\/strong>, qui fournit des services de transport de passagers pour des excursions maritimes avec ses navires sous n&rsquo;importe quel r\u00e9gime d&rsquo;exploitation et\/ou de gestion.<\/li>\n\n\n\n<li>L&rsquo;expression <strong>\u00ab\u00a0excursion maritime\u00a0\u00bb<\/strong> d\u00e9signe, en tant que concept exclusivement commercial, le service r\u00e9gulier de transport de passagers par voie maritime, conform\u00e9ment \u00e0 la loi sur le transport maritime du gouvernement des Bal\u00e9ares. Ce service est associ\u00e9 \u00e0 des navires de passagers qui partent d&rsquo;un port et qui, apr\u00e8s avoir suivi un tarif, un itin\u00e9raire et une destination pr\u00e9d\u00e9termin\u00e9s par le transporteur ou l&rsquo;armateur, reviennent au port dans un d\u00e9lai maximum de 12 heures. Des arr\u00eats interm\u00e9diaires sont autoris\u00e9s, mais tous les passagers sont tenus d&rsquo;effectuer la totalit\u00e9 de l&rsquo;itin\u00e9raire pr\u00e9\u00e9tabli d\u00e9fini par la compagnie.  <\/li>\n\n\n\n<li>Le <strong> terme \u00ab\u00a0bateau\u00a0\u00bb<\/strong> d\u00e9signe le navire utilis\u00e9 pour la navigation maritime ou int\u00e9rieure, d\u00e9sign\u00e9 comme bateau \u00e0 passagers.<\/li>\n\n\n\n<li>Le <strong>\u00ab\u00a0contrat de transport de passagers\u00a0\u00bb<\/strong> d\u00e9signe l&rsquo;accord de transport conclu entre le transporteur et un passager pour un ou plusieurs services de transport de passagers au cours d&rsquo;une excursion maritime.<\/li>\n\n\n\n<li>Le <strong>\u00ab\u00a0billet\u00a0\u00bb ou la \u00ab\u00a0carte d&#8217;embarquement\u00a0\u00bb<\/strong> est le document d\u00fbment d\u00e9livr\u00e9 par le transporteur comme preuve du contrat de transport.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>2. DROIT APPLICABLE ET REGIME DE RESPONSABILITE<\/strong><\/p>\n\n<p>Ce contrat de transport de passagers pour des excursions maritimes est r\u00e9gi par la loi espagnole, les r\u00e8glements de l&rsquo;UE et les conventions internationales auxquelles l&rsquo;Espagne est partie. En particulier, la loi espagnole sur la navigation maritime <strong>14\/2014, du 24 juillet<\/strong>, s&rsquo;applique et est consid\u00e9r\u00e9e comme faisant partie de ce contrat de transport de passagers. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>3. CONTRAT ET BILLET DU PASSAGER<\/strong><\/p>\n\n<p>Par le biais du contrat avec le passager, document\u00e9 par l&rsquo;\u00e9mission du billet et\/ou de la carte d&#8217;embarquement correspondants, le transporteur accepte, en \u00e9change d&rsquo;un prix, de transporter le passager et, le cas \u00e9ch\u00e9ant, ses bagages, par mer dans le cadre d&rsquo;une excursion maritime.<\/p>\n\n<p>Le billet est personnel et incessible et peut \u00eatre \u00e9mis en format \u00e9lectronique. Le contrat est r\u00e9put\u00e9 conclu au moment du paiement du billet d\u00fbment \u00e9mis par le transporteur, le passager acceptant express\u00e9ment toutes les conditions en utilisant le billet comme preuve de transport. <\/p>\n\n<p>Seules les personnes munies d&rsquo;un billet et\/ou d&rsquo;une carte d&#8217;embarquement en cours de validit\u00e9 pour la date, l&rsquo;heure et l&rsquo;itin\u00e9raire indiqu\u00e9s seront autoris\u00e9es \u00e0 monter \u00e0 bord. Le transporteur n&rsquo;est pas responsable de la perte du billet ou de la carte d&#8217;embarquement. Les passagers sont tenus de conserver ces documents pendant toute la dur\u00e9e du voyage. Pour toute r\u00e9clamation, le passager doit pr\u00e9senter une copie du billet et de la carte d&#8217;embarquement, faute de quoi la r\u00e9clamation ne pourra \u00eatre trait\u00e9e.   <\/p>\n\n<p>Le transporteur offre le transport de passagers selon ses tarifs g\u00e9n\u00e9raux, promotionnels et\/ou sp\u00e9ciaux, qui sont d\u00fbment publi\u00e9s dans tous les points de vente officiels et sur le site web de la compagnie. Le transporteur se r\u00e9serve le droit de modifier ces tarifs sans pr\u00e9avis. <\/p>\n\n<p>Le transporteur n&rsquo;est pas responsable du vol ou de la perte des bagages \u00e0 main ou des effets personnels des passagers.<\/p>\n\n<p>Des formulaires de r\u00e9clamation et de suggestion sont disponibles \u00e0 tous les points de d\u00e9part et d&rsquo;arriv\u00e9e.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>4. HORAIRES, ITIN\u00c9RAIRES, EMBARQUEMENT ET ANNULATIONS<\/strong><\/p>\n\n<p>Les horaires de d\u00e9part de chaque excursion maritime sont pr\u00e9d\u00e9termin\u00e9s et peuvent \u00eatre consult\u00e9s avant la r\u00e9servation et l&rsquo;achat du billet, \u00e0 la fois sur papier dans les points de vente officiels et en format num\u00e9rique sur le site web du transporteur<a href=\"https:\/\/www.sacalmaboats.com\/\">(https:\/\/www.sacalmaboats.com\/)<\/a>.<\/p>\n\n<p>Le transporteur se r\u00e9serve le droit de modifier les horaires annonc\u00e9s, de suspendre et d&rsquo;annuler les services de transport pour des raisons de s\u00e9curit\u00e9, d&rsquo;organisation, d&rsquo;intemp\u00e9ries ou de force majeure.<\/p>\n\n<p>Le transporteur fixera et informera les passagers de l'\u00a0\u00bbheure limite d&#8217;embarquement\u00a0\u00bb, apr\u00e8s laquelle les passagers qui ne se pr\u00e9sentent pas \u00e0 l&#8217;embarquement se verront refuser l&rsquo;acc\u00e8s. Le transporteur d\u00e9cline toute responsabilit\u00e9 quant au refus d&#8217;embarquement des passagers qui se pr\u00e9sentent apr\u00e8s l&rsquo;heure limite d&#8217;embarquement. <\/p>\n\n<p>Le transporteur est libre d&rsquo;effectuer le transport en suivant le trajet et l&rsquo;itin\u00e9raire qu&rsquo;il juge les plus appropri\u00e9s.<\/p>\n\n<p><strong>Conditions d&rsquo;annulation pour les passagers :<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Avec un pr\u00e9avis d&rsquo;au moins 24 heures :<\/strong> Pas de p\u00e9nalit\u00e9, remboursement int\u00e9gral.<\/li>\n\n\n\n<li><strong>Sans pr\u00e9avis ou moins de 24 heures avant le d\u00e9part :<\/strong> La totalit\u00e9 du paiement est perdue.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>5. DISCIPLINE \u00c0 BORD<\/strong><\/p>\n\n<p>Le capitaine assure le commandement du navire et a le pouvoir de prendre toutes les mesures n\u00e9cessaires pour maintenir l&rsquo;ordre et assurer la s\u00e9curit\u00e9 \u00e0 bord. Les passagers doivent se conformer aux instructions du capitaine, sans pr\u00e9judice de leur droit de d\u00e9poser des plaintes une fois le navire arriv\u00e9 au port. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>6. SERVICE PRINCIPAL, SERVICES AUXILIAIRES ET REGIME FISCAL<\/strong><\/p>\n\n<p>Conform\u00e9ment \u00e0 la <strong>loi<\/strong> espagnole <strong>37\/1992 du 28 d\u00e9cembre<\/strong> sur la taxe sur la valeur ajout\u00e9e (TVA), les services de transport maritime de passagers sont soumis \u00e0 un taux de TVA r\u00e9duit de 10 %. Les services auxiliaires fournis \u00e0 bord, tels que les rafra\u00eechissements, sont tax\u00e9s en m\u00eame temps que le service de transport principal. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>7. JURIDICTION<\/strong><\/p>\n\n<p>Les litiges d\u00e9coulant de l&rsquo;interpr\u00e9tation, de l&rsquo;application ou de l&rsquo;ex\u00e9cution du contrat de transport rel\u00e8vent de la comp\u00e9tence des tribunaux de commerce de Palma de Majorque, sans pr\u00e9judice du droit du consommateur de recourir \u00e0 des m\u00e9canismes alternatifs de r\u00e8glement des litiges en mati\u00e8re de consommation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de transport maritime peuvent \u00eatre consult\u00e9es avant la r\u00e9servation et l&rsquo;achat des billets, \u00e0 la fois sur papier dans tous les points de vente officiels du&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1467","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions g\u00e9n\u00e9rales de transport maritime pour les excursions maritimes - Sa Calma Boats<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sacalmaboats.com\/fr\/general-conditions-of-maritime-transport-for-maritime-excursions\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions g\u00e9n\u00e9rales de transport maritime pour les excursions maritimes - Sa Calma Boats\" \/>\n<meta property=\"og:description\" content=\"Les pr\u00e9sentes conditions g\u00e9n\u00e9rales de transport maritime peuvent \u00eatre consult\u00e9es avant la r\u00e9servation et l&rsquo;achat des billets, \u00e0 la fois sur papier dans tous les points de vente officiels du...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sacalmaboats.com\/fr\/general-conditions-of-maritime-transport-for-maritime-excursions\" \/>\n<meta property=\"og:site_name\" content=\"Sa Calma Boats\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sacalmaboats\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-18T12:49:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sacalmaboats.com\/wp-content\/uploads\/2025\/02\/cropped-3.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sacalmaboats.com\/fr\/general-conditions-of-maritime-transport-for-maritime-excursions\",\"url\":\"https:\/\/sacalmaboats.com\/fr\/general-conditions-of-maritime-transport-for-maritime-excursions\",\"name\":\"Conditions g\u00e9n\u00e9rales de transport maritime pour les excursions maritimes - Sa Calma Boats\",\"isPartOf\":{\"@id\":\"https:\/\/sacalmaboats.com\/fr#website\"},\"datePublished\":\"2025-02-03T18:20:56+00:00\",\"dateModified\":\"2025-02-18T12:49:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/sacalmaboats.com\/fr\/general-conditions-of-maritime-transport-for-maritime-excursions#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sacalmaboats.com\/fr\/general-conditions-of-maritime-transport-for-maritime-excursions\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sacalmaboats.com\/fr\/general-conditions-of-maritime-transport-for-maritime-excursions#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/sacalmaboats.com\/fr\/11-2\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conditions g\u00e9n\u00e9rales de transport maritime pour les excursions maritimes\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sacalmaboats.com\/fr#website\",\"url\":\"https:\/\/sacalmaboats.com\/fr\",\"name\":\"Sa Calma Boats\",\"description\":\"Sa Calma Boats offers unforgettable adventures on Mallorca\u2019s stunning waters. 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